HOW TO AVOID PRIVACY COMPLAINTS ESCALATING TO THE PRIVACY COMMISSIONER: BE TRANSPARENT, RECEPTIVE, DILIGENT, POLITE AND TRUTHFUL

GUEST POST  BY ROBIN M. BAYLEY, LINDEN CONSULTING INC.  (VICTORIA BC).  (A VERSION OF THIS ARTICLE APPEARED IN PRIVACY LAWS AND BUSINESS INTERNATIONAL REPORT, APRIL 2017).    Companies subject to privacy legislation can do much to prevent a privacy complaint from a customer from becoming a complaint to  a privacy commissioner.  They can be summarized as: be transparent, receptive, diligent, polite …